LeadAdvisors
Chief of Staff
Quezon City, Kalakhang Maynila•Full-time
About the Job
We are hiring a Chief of Staff to work directly with our CEO. You will be the right hand to the founder — driving execution across departments, owning company-wide initiatives, and making sure decisions translate into action without daily handholding. This is a high-trust, high-visibility role with a clear path to broader executive responsibility as we scale.
This is not a strategy-only seat. You will run cross-functional projects end-to-end, write the executive memos and one-pagers that go out under the CEO's name, and be the operational point of contact who keeps the connective tissue between teams strong.
Key Responsibilities:
Key Responsibilities:
- Translate CEO priorities into clear action plans with owners, deadlines, and follow-through.
- Drive multi-department initiatives end-to-end (campaigns, system rollouts, restructures).
- Write executive-level one-pagers, status reports, and internal memos.
- Build the weekly executive dashboard and CEO brief — what shipped, what's stuck, what needs a decision.
- Hold department leads accountable on the CEO's behalf, even where you have no formal authority.
- Own agent-facing operational communications — making sure messaging is consistent, written, and never verbal-only.
- Coordinate hiring priorities, role changes, and reorg moves alongside HR and Operations.
- Identify single points of failure across the organization and surface structural risks early.
Qualifications & Requirements:
- 5+ years in a Chief of Staff, Senior Operations Manager, Senior Project Manager, or Executive Business Partner role.
- Track record of operating one level below a CEO or COO with company-wide visibility.
- Strong written communication — executive memos, one-pagers, and SOPs without heavy editing.
- Comfort with operational data — reading dashboards, calling out anomalies, holding analytics teams accountable.
- Experience with remote workforce coordination across at least two regions (PH/MX/US ideal).
- Native or near-native English fluency.
- Direct, professional, low-drama — calm under pressure, comfortable with fast feedback.
Skills & Competencies:
- Prior experience in BPO, contact center, or high-volume sales operations.
- Familiarity with Slack, Notion, Google Workspace, HubSpot, Five9, Ytel, or Time Doctor.
- Background supporting a founder-CEO or owner-operator.
- HR coordination or recruiting operations experience.
Why Join Us
You will work directly with the CEO on the highest-leverage problems in the company. You will see every department, drive real outcomes, and have your hands on the operational machine as we triple in size. If you want a seat where execution actually matters, this is it.
How to Apply
Submit your resume and a short cover note describing the most ambitious cross-functional project you've owned. Shortlisted candidates will be invited to a recruiter screen, two interviews, and a short written exercise.
https://noteforms.com/forms/online-applicant-form-8vqz0v
https://noteforms.com/forms/online-applicant-form-8vqz0v
About LeadAdvisors
Welcome to LeadAdvisors, where innovation meets excellence in the digital landscape. LeadAdvisors is an operator-led BPO and digital growth company headquartered in Orange County, CA, with global operations across the Globe such as Philippines, North America, Middle East and the United States. Operating since 2012, with 1,000+ agent capacity, 3M+ verified transfers, 59M+ organic visits generated, and 1000'S OF TRUST customers.