Job Summary:
The Loan Sales Representative is a critical role responsible for providing exceptional support for our personal loan and mortgage clients, with a specialized focus on the efficient and accurate processing of loan transfers, payoffs, and post-closing documentation. This role requires a strong background in both consumer lending and complex mortgage servicing operations, ensuring strict adherence to all regulatory and internal compliance standards.
Key Responsibilities:
- Proactively identify and engage with potential clients interested in cash or personal loan products through various channels (e.g., inbound leads, outbound calls, digital outreach).
- Conduct thorough needs assessments to understand client financial requirements and recommend suitable loan solutions.
- Clearly and persuasively explain loan products, terms, and conditions to prospective borrowers.
- Guide clients through the loan application process, ensuring accuracy and completeness of all required documentation.
- Maintain a robust pipeline of leads and actively follow up to close sales and achieve monthly targets.
- Utilize CRM software to manage leads, track sales activities, and report on progress.
- Consistently meet or exceed individual sales targets and contribute to team goals.
Required Qualifications and Skills:
Experience:
- At least 1 yr experience in sales or as personal loan/mortgage/financial account transfer agent.
- Experience with loan transfer, payoff, and collateral release processes is highly desirable.
Core Competencies:
- Detail-Oriented: Exceptional attention to detail for reviewing complex financial documents (e.g., promissory notes, security instruments, closing disclosures).
- Communication: Excellent verbal and written communication skills to effectively explain complex loan and transfer processes to clients and internal partners.
- Customer Focus: A strong commitment to providing high-quality customer service and maintaining client confidentiality.
Why Join Us?
- Fully remote work environment.
- Working hours 11pm-8am Philippines time (Graveyard Shifts), 5 days a week (8 hours + 1 hour break).
- Opportunity for growth within a fast-growing company.
- Stable internet connection, a quiet home office environment, and a reliable computer/headset setup.
HOW TO APPLY? Fill out this form: https://noteforms.com/forms/online-applicant-form-8vqz0v
PM for more details or submit your resume to: mdelacruz@bporelations.com